Dignity Health SURGERY SCHEDULER in FOLSOM, California

Overview

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Responsibilities

The Surgery Scheduler interfaces with patients, surgery facility, anesthesiologist and provider to perform all functions related to the coordination of scheduling surgery. Scheduler will log and file all surgery requests from providers. Document and input into IDX all HMO surgery authorization requests. Complete all pre-op forms (blood work, ekg, chest x-ray, etc.) Collect all lab results, chest x-rays, EKG, orders, etc. and fax to facility the day before surgery along with authorization forms. Generate labels and complete top portion of encounter forms the day before surgery and distribute along with charts to providers office. Register new hospital patients into IDX. Review and complete all surgery and hospital encounter forms from providers; highlight, copy, batch, and send to Data Drive. Submit for scanning all completed surgery forms (surgery request form, labs, orders, etc.) into EMR chart after encounter forms are completed. Contact health plans to obtain authorization for all PPO surgeries. Schedule surgeries either by facsimile or telephone call in the IDX system. Schedule pre-op and post-op appointments in IDX system. When applicable, complete form from Blood Bank and fax to facility for all autologous blood donations for total joint surgeries. Complete surgery information forms for patients; including EKG requests, Chest x-rays, etc. and mail to patients.

On an as needed basis, the Surgery Scheduler will coordinate physician core and call schedule for hospital; distribute schedule to all providers and call center monthly; prepare monthly access report; and, schedule all department depositions and court appearances with assigned staff member. Coordinate all required surgical medical equipment with 3rd party vendors. Effective communication with surgery facility, anesthesiologist, patient and provider. Perform any other duties as assigned by supervisor.

 

REQUIREMENTS:

  • One (1) year experience in a surgery scheduling setting and/or minimum 2 years clinical back office experience.

  • High School diploma or equivalent.

  • Excellent interpersonal, organizational and customer service skills are essential.

  • Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.

  • Team player, able to multi-task, self-starter, detail oriented and proactive.

  • Familiarity with an electronic practice management system is preferred.

  • Experience with multi-line phones/ACD phones preferred.

  • Medical terminology preferred.

  • Medical Assistant preferred.

 

*This position is represented by SEIU-UHW

*The ideal candidate will be availablet to work Saturdays to cover Saturday clinics.

Qualifications

One (1) year experience in a surgery scheduling setting and/or minimum 2 years clinical back office experience. Excellent interpersonal, organizational and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Team player, able to multi-task, self-starter, detail oriented and proactive. Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ACD phones preferred. Medical terminology preferred. Medical Assistant preferred.

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2018-52606

Employment Type Full Time

Department Obstetrics/Gynecology

Hours / Pay Period 80

Facility Dignity Health Medical Foundation

Shift Day

Location FOLSOM

State/Province CA

Standard Hours Mon-Fri (8-5pm)