Dignity Health Ambulatory Surgery Coordinator in GOLD RIVER, California
Ambulatory Surgery Coordinator is responsible for arranging patient and physician schedules for surgical procedures. This includes providing pre/post-operation instructions to patients and selection and quoting of charges for cosmetic procedures. The coordinator will also work with physicians to reserve operating rooms and scheduling support staff for the operation. The Coordinator is responsible for all patient requests for referrals and authorizations both internal and external; encounter form processing and batching; scheduling in/out patient medical procedures; greet arriving patients, manage patient wait times; assist patients with necessary completion of paperwork; provide informational services registration of all patients; process incoming/outgoing calls/schedule appointments. It is also the responsibility of the Coordinator to communicate with the patients the status of their authorizations and/or referrals in a timely manner. The Coordinator may also be asked to perform other clerical duties as needed such as support daily clinic operation goals, bench marks, and quality patient initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Minimum of five (5) years related experience in scheduling medical/surgical procedures or operating room. Medical terminology, familiarity with CPT and ICD-9 coding procedures and reference tools. Familiarity with an electronic practice management system. Excellent interpersonal, organizational, and customer service skills are essential.
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Job ID 2018-49868
Employment Type Full Time
Department Plastic Surgery
Hours / Pay Period 80
Facility Dignity Health Medical Foundation
Location GOLD RIVER
Standard Hours Monday - Friday