County of El Dorado SR INFORMATION TECHNOLOGY DEPARTMENT COORDINATOR in Placerville, California

SR INFORMATION TECHNOLOGY DEPARTMENT COORDINATOR

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SR INFORMATION TECHNOLOGY DEPARTMENT COORDINATOR

Salary

$73,840.00 - $89,772.80 Annually

Location

Placerville & South Lake Tahoe, CA

Job Type

Full Time

Department

List Used By Multiple Departments

Job Number

1804-3177

Closing

5/7/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions

Description

The County of El Dorado is recruiting applicants for Sr Information Technology Department Coordinator. This recruitment will establish a list for the purpose of filling current and future vacancies for up to three (3) months. If you are interested in the position of Sr Information Technology Department Coordinator within any County department, please submit your application.

We currently have the following vacancies:

  • One (1) full time vacancy in the Information Technology Department, located in Placerville, CA

A training and experience evaluation may be utilized to determine an applicant's ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.

DEFINITION:

Under general supervision, coordinates and participates in the enhancement, modification, maintenance and use of complex specialized department or countywide system (e.g. FAMIS, BPREP, Property system); provides lead direction or limited supervision to staff including planning, assigning and reviewing the work of staff who assist with computer system functions on a day-to-day or project basis; reviews and interprets County, State and Federal regulations and policies, determines impact of regulations on assigned systems, evaluates alternatives, and develops changes to assigned systems to ensure compliance with applicable regulations; identifies appropriate software and systems to meet department needs.

DISTINGUISHING CHARACTERISTICS:

This classification has primary responsibility for coordinating and participating in the development, modification, installation and operation of a complex specialized department/countywide computer system and is assigned responsibility for providing lead direction or limited supervision to professional and support staff who assist in the operation and maintenance of the department's computer system(s). The incumbent must work effectively with Information Services, outside vendors and other county departments to ensure proper functioning, operations and terminology of the department to which assigned, the ability to interpret regulations and policies which affect the assigned system, and to develop and test modifications to ensure adherence to those regulations. This class is distinguished from Department Systems Analyst in that the latter is a professional information systems specialist, with extensive technical knowledge of complex computer systems and applications.

Examples of Essential Functions

  • Provides lead direction, training and work review to staff on a day-to-day or project basis.

  • Plans, schedules and assigns work to accomplish departmental projects and objectives; set priorities and reviews completion of assigned work.

  • Provides input into performance evaluations and disciplinary matters.

  • Interprets County, State and Federal regulations to determine impact on assigned system functions; works with Information Services to develop system modifications to ensure compliance with regulations.

  • Coordinates system enhancements and modifications with Information Services, vendors and other county departments for countywide systems, which directly affect the department's ability to provide services (e.g. Property system, FAMIS, BPREP).

  • Identifies new applications and enhancements to increase the effectiveness and efficiency of departmental and/or County operations; develops and coordinates implementation of modifications with Information Services personnel.

  • Serves as the focal point for systems development within the assigned department; assists in the classification of user needs and coordinates department resources for large projects.

  • Assists users of a department's computer system to sign on to the system and call up application programs.

  • Identifies hardware problems; coordinates repair with Information Services or vendor when needed.

  • Provides operational assistance required by users of departmental applications; instructs others in the use of generic PC programs and in the use of department-specific software.

  • Serves as the department expert in developing and producing standard and ad-hoc reports from departmental systems.

  • Reviews and evaluates hardware and software options for departmental purchase and use; recommends selection of systems and assists with installation.

  • Performs daily system support functions such as adding and removing terminals, adding and removing user profiles and security provisions and re-allocating disk space.

  • Performs daily, weekly and monthly backup of files and system software; formats main disks and loads software updates.

  • Performs varied, complex administrative analyses and support work in the department as required.

  • Attendance and punctuality that is observant of scheduled hours on a regular basis.

  • Performs related work as assigned.

Education & Experience Requirements (typing "See Resume" in application will not be accepted)

Education and Experience:

Where college degrees and/or college course credits are required, degrees and college units must be obtained from an accredited college or university. Courses from non-accredited institutions will not be evaluated for this requirement.

Education:

Equivalent to graduation from a four-year college or university with major coursework in computer science or a field closely related to the department to which assigned,

-and-

Experience:

Three (3) years of experience in the installation, development, operation and/or maintenance of computer systems. Additional experience may be substituted for education on a year for year basis. Experience in providing work direction and review to professional and support staff is desirable.

Knowledge of:

  • Functions, operations, format, terminology and goals of the department to which assigned.

  • Basic supervisory principles and practices including work planning and review.

  • Computer hardware, applications software, and LAN software utilized by the department to which assigned.

  • Principles and methods of systems and procedures analysis.

  • Data processing principles, techniques and capabilities.

  • Principles and methods of statistical reporting.

  • Principles and techniques of technical writing.

  • Standard office methods, including recordkeeping, storage and retrieval.

Skill in:

  • Planning, organizing, directing and reviewing the work of professional and support staff.

  • Organizing work, setting priorities, and using initiative and sound independent judgment within established guidelines.

  • Conducting systems analysis and feasibility studies.

  • Training user staff in the use of data processing methods and equipment.

  • Preparing clear and concise reports, documentation and other written materials.

  • Performing financial analyses of data processing applications and budgeting for such applications.

Ability to:

  • Analyze complex technical and administrative problems, evaluate alternative solutions and recommend and implement effective courses of action.

  • Exercise sound independent judgment within general policy and procedural guidelines.

  • Establish and maintain effective working relationships with those contacted in the course of the work.

Other Requirements

ENVIRONMENTAL CONDITIONS/PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:

Work is primarily performed indoors in an air-conditioned office setting with some exposure to hazardous noise levels. May be required to work irregular hours, and be available for weekend or emergency calls.

Physical:

Primary functions require sufficient physical ability to work in an office setting and operate office equipment; vision in the normal visual range with or without correction sufficient to read computer screens and printed documents; hear in the normal audio range with or without correction. Frequent sitting and walking; wrist and arm motions and upward/downward flexion of neck; fine finger dexterity of both hands; ability to grasp and hold; lifting, carrying or pushing objects that weigh up to 15 lbs. Occasional standing; lifting, carrying or pushing objects that weigh up to 25 lbs. Infrequent climbing, reaching, bending, lifting, carrying or pushing objects that weigh over 25 lbs.

The County of El Dorado recognizes that our employees are our greatest asset . We offer a comprehensive benefits package* which includes medical, dental, vision, and life insurance plans. We also offer a number of other voluntary benefit plans.

*All benefits are subject to plan eligibility requirements (extra help/temporary positions are not eligible for benefits)

The County offers five health plan options: Blue Shield PPO 200, Blue Shield PPO 1300, Blue Shield PPO 2000, Kaiser HMO and Kaiser HMO 1300.

01

Please describe any experience you have with business process analysis and design in support of financial management systems. The successful candidate will be supporting a local government Tax and Treasury department, so please also describe your knowledge in this specific area.

02

Describe your knowledge and experience working in cross-functional team with process management frameworks and methodologies. Examples: Lean Six Sigma, Business Process Improvement (BPI).

03

Describe your knowledge and experience working within a project management framework. Include experience with workflow analysis, requirements gathering and documentation, solution design, and test plan development. Also describe your level of experience with software development methodologies (Agile, waterfall, etc.).

04

The successful candidate will have a team-oriented approach. Please describe a systems development or integration project that you were part of. Include the size of the team, what your role was, and how you contributed to the team's success.

Required Question