Randstad Customer Service in Sacramento, California
salary:$12 - $14 per hour
date posted:Tuesday, March 6, 2018
job type:Temp to Perm
Responsible for managing transactions that support client needs based on company departmental operation requirements and on client requirements.
Required to meet client needs by either; responding to client inquiries on vehicle titling and registration processes for various dealers, state motor vehicles agencies, customers and clients, obtaining vehicle title status, or processing vehicle titles due to requested changes. Service Support Agents may also process applications for duplicate vehicle titles, process changes to vehicle titles, or process payments. Company proprietary software systems are utilized for research and data entry.
Working hours: M-F 8:30am - 5pm
High School diploma or equivalent
Previous customer service experience
Phone skills required
One year Customer service skills
Intermediate knowledge of PC software applications (i.e. MS Office, Excel, Outlook)
Data entry skills required; ability to type 35wpm or greater at 99.6% accuracy
10 Key skills preferred for payment transaction team
Written communication skills preferred
Knowledge of client requirements for DMV and related documents preferred
Knowledge of various state DMV forms and their disposition with the company preferred
Knowledge of company propriety software preferred
Knowledge of state abbreviations preferred
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.