Randstad Customer Service in Sacramento, California

Customer Service

job details:

  • location:Sacramento, CA

  • salary:$12 - $14 per hour

  • date posted:Tuesday, March 6, 2018

  • job type:Temp to Perm

  • reference:S_621306

  • questions:angela.keeler@randstadusa.com770/303-6674

job description

Responsible for managing transactions that support client needs based on company departmental operation requirements and on client requirements.

Required to meet client needs by either; responding to client inquiries on vehicle titling and registration processes for various dealers, state motor vehicles agencies, customers and clients, obtaining vehicle title status, or processing vehicle titles due to requested changes. Service Support Agents may also process applications for duplicate vehicle titles, process changes to vehicle titles, or process payments. Company proprietary software systems are utilized for research and data entry.

Working hours: M-F 8:30am - 5pm


High School diploma or equivalent

Previous customer service experience

Phone skills required

One year Customer service skills

Intermediate knowledge of PC software applications (i.e. MS Office, Excel, Outlook)

Data entry skills required; ability to type 35wpm or greater at 99.6% accuracy

10 Key skills preferred for payment transaction team

Written communication skills preferred

Knowledge of client requirements for DMV and related documents preferred

Knowledge of various state DMV forms and their disposition with the company preferred

Knowledge of company propriety software preferred

Knowledge of state abbreviations preferred

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.